Refund policy
CANCELLATION, RETURN, AND REFUND POLICY
Standard Process Order Cancellations and Changes
Please check your order of Standard Process products carefully as all sales are final. We cannot change or cancel your order once it is submitted. Due to the therapeutic nature of these products, we are not able to take returns or exchanges. We will refund or replace any product that arrives damaged. Please take a few pictures of the damaged product and email them to us at: info@journeysholisticlife.com.
Journeys Holistic Life Returns & Refund Policy
If you need to return any product other than Standard Process supplements, please reach out to us by email at info@journeysholisticlife.com so we can help you with your specific order.
- Digitally delivered products such as protocols, recipes, assessments, consultations, webinars, courses and more, are not eligible for refunds.
- Health tests that have already been sent into the processing laboratory are not eligible for refunds.
- For return of special heath devices or healing products (for example- cold lasers, light therapy, spas or infrared technology among others) please email us at info@journeysholisticlife.com so that we can correctly guide your specific order.
- Items such as beds, blankets, pillows, crates, costumes, boots, collars, clothing, pads or toys must be unused and packed within their original packaging. We are not able to refund purchases that are returned in a used condition, such as those with hair, wear or other contaminations.
Orders canceled for violations of the Standard Process Terms of Use, such as:
- reselling on third party sites,
- shipping to distribution warehouses or
- drop shipping
are not eligible for returns or refunds of any kind.
We are happy to help - please reach out to us with any questions or concerns.
*We will work with you to make things right. We are a small team and are not always available on weekends. Thank you for understanding and supporting our USA small business.
You can always contact us for any refund or return questions at:
info@journeysholisticlife.com